Indane Gas (LPG)
No proper response

Non supply of indane LPG

My consumer no.87559 and I am a resident of Bangalore. M/s Kalpana Gas Agency

(Code --) is the distributor for my connection. I have been trying to contact the said agency over phone deseperately continously (atleast 30-40 times) for booking the gas. But am very sorry to bring to your notice that there is no response from them either the phone is ringing and nobody is picking and again if you try calling once the ring is over the phone seems to be engaged. The tel. nos. provided by them (080-23209122, 23201744) and not acccessible some how i managed to book the gas but frompast one week i am getting the same answer another 4 days another 4 days and i had last booked the gas in MARCH. On a previous ocassion also I had experienced similar kind of problem but could however manage to talk to them after a week and get the gas it is very difficult to manage with a single connection as they are telling we will receive a standby additional connection only after a year and that o not sure.

Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking.

I dont know whether it is true or false that they keep on telling we have no stock for us to give you a cylinder

And the lady who books the gas is having a very harsh language which i felt very uncomfortable and the way they speak to the consumers

Already appreciate the precious time and effort already lost by me in this regard.

Anand R H

Company: Indane Gas (LPG)
Country: India

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