INDANE LPG DOMESTIC CYLINDER
Extra charges

I am regular customer of indane LPG cylinder and rgistered with yr distributor M/s. EMKAY GAS SERVICE-Anand, cusomer is no. 13973. On last 2nd and 3rd June I contacted the distributor on phone for relill cylinder and it was advised to me that their computor is out of order and requested me to try to book refill on next day. I contacted the distributor and succeeded in booking the refill on 4th June. As you must be aware that 4th was the date for price rise of petroleum products by the union government. Unfortunarely, the price of LPG cylinder rised by rs.50 per bottle and therefore I was expecting the delivery of the booked cylinder with bill of @ 360 (including rise of rs.50). Today I was surprised to receive the refill cylinder with bill having no.444 dt.4/6 (computorised) and amount was rs.307.95 (old price). However, the delivery boy asked me to pay rs.359.50. I objected it and requested him to provide me the bill having amount of rs.359.50. He was reluctant to do so and therefore I contacted the distributor at it's office and it advised me to pay rs. 359.50 to the delivery boy and get corrected the bill from his office. strainge!!! What a fun!!! As I was having the contact no. of yr official Mr. Omprakash (9426416030) and informed him the situation. In the mean time I got the phone call from the distributor informing me to pay the revised charges otherwise return the refill and on my insistance it replied that i may get refill within next 2 days with new revised bill amount of 359.50. It followed by the the advised from Mr. Ompraksh, that he has made arrangements and distrinutor's official has left to my house with revised bill. To my further surprise, Mr. Vinu the distributor's man who angree with me like anything and to cut the matter short, he only corrected the old bill manually with stamp and collected.

Here I would like to know from yr good self what steps I should have taken in such situation and what @ the unbilled amount the distributoe charged to me. Do u need me to send the copy of the bill? Pl let me have yr postal address for it.

With kind regards and expecting yr suitable reply very soon.

n.v.pandya. date.09.06.2008

Company: INDANE LPG DOMESTIC CYLINDER
Country: India

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