Indane LPG Gas
Poor quality of gas

Sir,

I have been using Indane cooking gas (14.2 kg) for last 12 years and performance was satisfactory. About 15 months ago, I have been transferred to NOIDA and Gas connection was taken from M/s AGNIHOTRI GAS SERVICE, Shop No 10 Godavari Complex, Sector-37 NOIDA. Different type of problems were faced since then&

(1) Inside cyln, water is found very often. While delivery, Gas Cyln weight = 30 kg; but after using 2 days, no gas supply through oven although (Gas Cyln) weight = 19 kg. Informed to Dealer, they simply exchanged and telling that gas consumed is 11 kg (as cyln weight 16 kg 3 kg water 11 kg consumed = 30 kg). How can I consume 11 kg gas in just 2 days? 3 times it occurred. (similar incidents occurred for other consumers of same Dealer)

(2) From first day of new cyln, flame was red (abnormal as observed by ladies anticipating poor quality of gas; same oven performs normal with other LPG cylinders; it denotes there is no problem with oven); informed to Dealer; no response; gas cyln got empty in just 9 days (normally earlier 40-45 days consumption pattern); Again oven was checked and found to be satisfactory.

(3) I have changed my Oven parts; Cyln getting exhausted in 8-10 days ; cannot be contacted for booking (always phones show busy). I have no option but to switch over to electric heater/change gas agency.

Quality of gas is doubtful; please investigate.

Consumer No: A31696A

Company: Indane LPG Gas
Country: India

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