Indiabulls Securities Limited
Non allowing to operate in PIB software

To,

Office-In-Charge

Indiabulls Pvt Ltd Date:17/06

Gurgoan

Haryana

Sub: Non allowing to log in through PIB (Power India Bull) software where

as allowing to log in through Indiabulls website to transact.

&&&&&&&&&&&&&&&&&&&&&&&&&&-

Dear Sir,

I Jhuma Dey RR87 am having a account in your Bhubaneswar centre. Recently I got a mail that I cannot login and operate my PIB software as my address is not authenticated but I can operate my account through the Indiabull website. Its just impossible in part of me to understand that how is it possible that I wont be allowed to operate my account through PIB software where as I can operate the same account through your website. If you feel my new address is not correct then how come you dint inform me for the last 2 years. If you don’t accept my new address then why don’t you continue with my old address?

Sir, I have submitted a fresh address proof vide my letter through DTDC courier no. K345445783 dated 02/06 which your office received on 06/06. Already 12 days have passed and I am yet to get permission to operate through PIB software for which I have paid a sum of Rs.750/- at the time of the account.

Though the last two years I have been receiving your letters and statements in my new address but suddenly on May09 you sent a mail that to submit fresh address proof. I have submitted the Xerox copy of the transfer order of my husband so as to prove that our house has shifted and we don’t have a permanent address in Rourkela so I have given my husband’s office address. I will once again request you to allow me to operate through the PIB software for which I have paid one time fee at the time of opening of account and oblige. If you don’t allow me to operate through the PIB software then I will have no other alternative but to go for redressal forum.

Thanking you.

Yours faithfully,

Jhuma Dey

RR87 Copy to: mahesh.gadi@bseindia.com for

C/O Soumitra Sarkar information.

UCO Bank

Basanti Colony Consumer forum for information.

Rourkela

769012

Company: Indiabulls Securities Limited
Country: India

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