To,
Office-In-Charge
Indiabulls Pvt Ltd Date:17/06
Gurgoan
Haryana
Sub: Non allowing to log in through PIB (Power India Bull) software where
as allowing to log in through Indiabulls website to transact.
&&&&&&&&&&&&&&&&&&&&&&&&&&-
Dear Sir,
I Jhuma Dey RR87 am having a account in your Bhubaneswar centre. Recently I got a mail that I cannot login and operate my PIB software as my address is not authenticated but I can operate my account through the Indiabull website. Its just impossible in part of me to understand that how is it possible that I wont be allowed to operate my account through PIB software where as I can operate the same account through your website. If you feel my new address is not correct then how come you dint inform me for the last 2 years. If you don’t accept my new address then why don’t you continue with my old address?
Sir, I have submitted a fresh address proof vide my letter through DTDC courier no. K345445783 dated 02/06 which your office received on 06/06. Already 12 days have passed and I am yet to get permission to operate through PIB software for which I have paid a sum of Rs.750/- at the time of the account.
Though the last two years I have been receiving your letters and statements in my new address but suddenly on May09 you sent a mail that to submit fresh address proof. I have submitted the Xerox copy of the transfer order of my husband so as to prove that our house has shifted and we don’t have a permanent address in Rourkela so I have given my husband’s office address. I will once again request you to allow me to operate through the PIB software for which I have paid one time fee at the time of opening of account and oblige. If you don’t allow me to operate through the PIB software then I will have no other alternative but to go for redressal forum.
Thanking you.
Yours faithfully,
Jhuma Dey
RR87 Copy to: [email protected] for
C/O Soumitra Sarkar information.
UCO Bank
Basanti Colony Consumer forum for information.
Rourkela
769012
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