India InfoLine
Poor customer service

I have a trading account with india infoline. On requisition of PAN copy, i had send a copy of the same to their one of the branch offices located at T.Nagar Chennai. They simply missed that and deactivated my account for more than a year.

As i wanted to continue the trading, I had sent my PAN copy addressed to info@5Pmail.com as requested by Priya, their customer service dept. to activate my account. I had sent my PAN copy by May 7. Still i am waiting to get any response. They don't even acknowledge my subsequent mails.

Also i tried by sending a mail to grievances@indiainfoline.com to escalate the issue. I took the mail-id from their http://5paisa.com/ web site. But the mail is bounced back immediately by saying like non-existent mail id.

I wonder how they think about their customers?

regards

kuma

Company: India InfoLine
Country: India

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