Indian Airlines
Poor Arrangement for Transit passengers at Chennai Airport

Dear Sir,

Myself, Harvail Singh & my wife took off from Delhi to chennai by Flt. No. IC 540 on 18th Oct 09, seat nos. 17E & 17F, which took off at 20.00 Hrs & landed at chennai at 22.40Hrs. we had to take next connecting flight IC 549 on 19th Oct, 09 at 5.50 Hrs to Portblair i.e a gap of nearly 7 Hrs. But to our surprise there was no arragement for such passegers to pass such a long time comfortably. All passengers were left to their fate . there was a long with chairs in a bad shape . we had a very hard time that night. Indian Airlines should take care of their passengers in such situations. Same was the condition while returning from Portblair By IC 550 on 22 Oct. 09 which landed at 10.50 Hrs & took connecting flight IC 539 which took off at 18.30 after a gape of more than 7 Hrs. An Ammount of Rs 1000/- was spent as we out in the city by taxi just to kill time. It does not give good immpession of the Airlines in comparison to other Air lines. So take a note of it & take corrective steps.

Company: Indian Airlines
Country: India

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