Indian Airlines
Confirmed seats being given away

I was not able to beleive that my confirmed seats where given away by saying the flight is closed, the flight was delayed by 1 hour.

flight ic686 firstly took off from the international airport and was delayed on the 15th oct morning by an hour so i was at the airport at 5 cause i landed up going to the domestic unaware that this flight takes off from the international airport. since the flight was delayed i was there with my family an hour and a half early so still technically i was there on time and now i have been told by my agent the airline listed us as no show and we cant even get any refund which the airline representaitve said we would get when they diont give us a seat on the flight.

how can i take this complain further and to which authority can i address this to

Aaron

Company: Indian Airlines
Country: India

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