INDIAN AIRLINES - CHECK-IN BAGGAGE MISSING
CHECK-IN BAGGAGE MISSING IN INDIAN AIRLINES

Thursday, 07 May

To

Indian Airlines,

Anna International Airport

Chennai.

INDIA.

Kind Attn: Customer Care Manager (Indian Airlines)

Sub: - Missing Baggage – NOT YET RECEIVED.

Sir / Madam,

I, Aliva Maharana, a resident of Chennai (Nanganallur), travelled from Chennai to Muscat via Calicut on 3rd may through the Indian airlines Flight No. 0925 (Chennai-Calicut-Muscat). I had one check-in baggage, however when I reached Muscat Airport I didn't get my baggage on arrival. Therefore, I booked a complaint with Indian Airlines Office at Muscat Airport. The Indian Airlines staff at Muscat Seeb International Airport gave me a PROPERTY IRREGULARTY REPORT (PIR) form to fill and to sign for my checked baggage (MCT-IC-095), Carrier Bag Tag No.0058-IC-226326. I left the airport premises with mental agony. The Indian Airlines staff said hopefully I will be getting the bag on the next flight probably same time next day but while visiting them next day the reply I got that “IT HAS NOT COME TODAY”.

Copy of the complain is attached herewith.

Details of missing baggage are as follows:

Type: Black colour Delsey Big Suitcase.

Check-in Bag Tag No. 0058-IC-226326

Weight Approx: 30 Kg

Contains: Personal Clothing, Some Valuable goods & important Documents.

Request you to urgently look into the matter and to trace out my missing baggage ASAP.

Expedite this case and revert back by e-mail: pkm147@yahoo.com and

GSM: 00968-92798413, please.

Regards,

Aliva Maharana

Company: INDIAN AIRLINES - CHECK-IN BAGGAGE MISSING
Country: India

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