Thursday, 07 May
To
Indian Airlines,
Anna International Airport
Chennai.
INDIA.
Kind Attn: Customer Care Manager (Indian Airlines)
Sub: - Missing Baggage – NOT YET RECEIVED.
Sir / Madam,
I, Aliva Maharana, a resident of Chennai (Nanganallur), travelled from Chennai to Muscat via Calicut on 3rd may through the Indian airlines Flight No. 0925 (Chennai-Calicut-Muscat). I had one check-in baggage, however when I reached Muscat Airport I didn't get my baggage on arrival. Therefore, I booked a complaint with Indian Airlines Office at Muscat Airport. The Indian Airlines staff at Muscat Seeb International Airport gave me a PROPERTY IRREGULARTY REPORT (PIR) form to fill and to sign for my checked baggage (MCT-IC-095), Carrier Bag Tag No.0058-IC-226326. I left the airport premises with mental agony. The Indian Airlines staff said hopefully I will be getting the bag on the next flight probably same time next day but while visiting them next day the reply I got that “IT HAS NOT COME TODAY”.
Copy of the complain is attached herewith.
Details of missing baggage are as follows:
Type: Black colour Delsey Big Suitcase.
Check-in Bag Tag No. 0058-IC-226326
Weight Approx: 30 Kg
Contains: Personal Clothing, Some Valuable goods & important Documents.
Request you to urgently look into the matter and to trace out my missing baggage ASAP.
Expedite this case and revert back by e-mail: [email protected] and
GSM: 00968-92798413, please.
Regards,
Aliva Maharana
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