Indian Oil corporation/ LPG Cylinder
Harassments from IOC distributo

I am a customer of IOC Lpg cylinders since 1993. I got this connection in Delhi and on may I transferred this to the distribution area of Super Gas agencies Kochi, KERALA. Really I appreciate the customer service of this agency. But, unfortunately I couldn’t continue under this agency more

On 14th Feb. I shifted my residence to the distribution area of Anand Gas Agency, Kochi and booked a cylinder on same day. After 10 days I started to call the agency for delivery of the cylinder. 0n 26th feb they said “there is a shortage of labour in their agency to supply the cylinder and if I need I can collect from the godown. I collected and booked another cylinder on same day. (26-02).

I started to call them again after 15days. They repeated the same reply. After several calls to the agency on 26th March they said IOC is not supplying cylinders regular to them and they are not bothered if I will complain to IOC.

Since, I am waiting for a cylinder after 35 days. As a sincere customer to IOC for last several years I request the IOC authorities to kindly take this matter seriously and make an arrangement to get delivery of the cylinder in time without more harassment from the distributor.

Thanking you

With Regards

MKS Nai

Company: Indian Oil corporation/ LPG Cylinder
Country: India

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