Indian Oil/Petrol
Wrong measurement of fuel

To,

The IOCL

New Delhi

Sub: Image Filling Station, Mayur Vihar Phase-I, Delhi-92... fault in measuring quantity of petrol in the manual vending machine on 1.5.2008 at about 8:48 A.M.

Sir,

I have used the services of above mentined petrol pump and filled the petrol for an amount of Rs2050/- from vending machine. My compliant is :

- That there was an severe error in the vending machine which by mistake filled 45.04 litre of pertrol in my car Honda City.

- As per the technical specifications of the car, its fuel tank has a capacity of max. 45 litre.

- Car was taken to petrol pump in running condition meaning it must be having some petrol in the fuel tank.

- Upon informing the person filling the petrol at fuel station did not only attend the problem sincerely but also behaved ruthlessly saying "yeh rahi parchi, jo karna hai karlo".

Still payment for Rs.2050 was made by me under their receipt no. 108148 dated 1.5. through my credit card.

Though I do not have written proof of similar such incidents which happened in past with me and my colleagues but I feel it is necessary to inform that at various times when we filled fuel from Indian Oil filling stations such things were found very common. A skip of Rs.300 is generally observed.

This time they really crossed their limits of wrong measurement and bad behavier, as according to my experience, minimum 7-8 liters of the fuel must be there in tank before refilling.

Under such circumstances, I am forced to complaint it to the parent company, not only for compensation which should be given to me for the above incidence but also to inform how Indian Oil dealers not only in Delhi but elsewhere are known for this kind of cheating and bad behaviour.

Thanking you

R.C.Satyawali

MObile : 9811307986

Company: Indian Oil/Petrol
Country: India

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