Indian Railway
Cancellation of Ticket

Dear Sir/Madam,

This is to bring to your notice that yesterday (26.01.09) i had taken a General Ticket to Dhanbad from Howrah in Saktipunj Express at 10:15 AM in the General Class from Rishra (W.B) Counter. Due to some personal resons i had to cancel my Journey, So i went to the Rishra Counter at 10:00 PM in counter No:-1 for cancellation but the person sitting at the counter refused to cancel the ticket. He is telling this ticket can be cancelled within 2 PM of the same day. But as we know that a General Ticket can be cancelled Within 12:00 Midnight of the same day when the ticket has been purchased. Ultimately after a long altercation the reservation Clerk Cancels the ticket. This type of things unneccesary creates mental harresment and wastage of time to the customer. Plz take neccesary action against these type of Personels.

With Kind Regards/Debabrata Seth

Company: Indian Railway
Country: India

  <     >