Indian Railway
Request | For returning full amount where tatkal Ticket has been generated for service unavailabe transaction

Please see the below mail which i send to care@irctc.co.in.

I could't gety any positive response from Indian railway. So i would like to give complaint in Indian consumer complaint forum. I expect a positive reply

This type of problem should't happen to any person in future.

%%%%%%%%%

Respected Sir,

I Ranjith G, has booked tatkal ticket today for 9/5 . It was the ticket from Chennai to Trivandrum.

First i booked through ICICI debt card, amount has been taken and later page displayed as service unavailable. Relog in again and checked booked history, unfortunately i could't find any booked ticket.

Secondly i booked through ICICI credit card, i could able to get the ticket sucessfully.

Later i checked booked history, i found 2 tickets where

1.1st booked ticket was which i booked through ICICI credit card, (PNR:4307005204)

2..Second was which i booked through ICICI debit card (PNR :420-7005117). This one i cancelled later. only Rs 170 is refunded

Please see the attached doc for detailed description

My intention to purchase 2 nd ticket as first ticket not done sucessfully due to service unavailable, more over after relogin, booked history was not showing any transaction

I kindly request you to please refund full amout Rs988/- (Paid through ICICI debit card (PNR :420-7005117) )

Please see the attached doc for the detailed snap shot

--

Thanks,

Ranjith

Company: Indian Railway
Country: India

  <     >