Indian Railway
NON ISSUING OF CERTIFICATE BY TTE WHEN PASSENGERS ARE MADE TO TRAVEL IN LOWER CLASS

DEAR SIR,

I HAVE BOOKED RAILWAY TICKET THROUGH NG PAY (MOBILE) TO

TRAVEL IN 2 AC ON 10/06.BUT I WAS MADE TO TRAVEL IN 3

AC INSTEAD OF 2 AC BECAUSE 2 AC COACH WAS NOT ATTACHED TO

THE TRAIN.I WAS GIVEN ACCOMODATION IN (3 AC) COACH NO. B1

AND BERTH NO.1 AS THE BERTH NUMBER WAS REALLOCATED IN THE

RESERVATION CHART/RAILWAY RECORDS.ORIGINALLY I WAS BOOKED IN 2AC (COACH NO.A1/BERTH NO.OOO3) WITH PNR NO.2461389567

BUT THE TTE HAS NOT ISSUED ANY CERTIFICATE BUT HE TOLD THE PASSENGERS

THAT HE WILL GIVE MEMO TO THE DESTINATION STATION FOR

PASSENGERS TO CLAIM THE REFUND .

PLEASE LET ME KNOW WHAT CAN BE DONE AT THIS STAGE WHEN TTE HAS NOT GIVEN ANY CERTIFICATE TO ME.HOW CAN I CLAIM REFUND?

SAMUEL HIGGINS

Company: Indian Railway
Country: India

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