Indian Railway
Refund against more no. of tickets issued than required by reservation clerk at Rudrapur City Railway station

Dear sir,

I have not received any communication from your end till date even after my reminder. I once again request you to please expedite the reply.

REGARDS,

H.C.Pandey

Note: Forwarded message attached

-- Original Message --

From: "H.C. Pandey"

To: "reservation. Delhi"

Subject: Fwd: Issuing of not- sought railway tickets by Rudrapur city Reservation clerk

Dear sir,

I regret that i have not received your reply till date. Kindly expedite.

H.C.Pandey

Note: Forwarded message attached

-- Original Message --

From: "H.C. Pandey"

To: reservation. Delhi@gingerhotels.com

Subject: Issuing of not- sought railway tickets by Rudrapur city Reservation clerk

H.C.Pandey

Sr. Manager (Projects/Quality/Maintenance)

C.F.P./ B.H.E.L., Rudrapur-263153

Distt. Udham Singh Nagar (Uttarakhand)

Tel. No.05944-241400, 09412091595 (M)

Fax No. 05944-243605

Dear sir,

I have to bring to your kind notice that I sent my person to Rudrapur City Reservation Counter on 3/10/08 with the duly filled-up Reservation forms by me for my family's forthcoming train journeys by II sleeper as detailed below:

(a) For dated 14/11- from Rudrapur City to Lucknow - 2 Births

(b) For dated 16/11- from Aishbagh, Lucknow to PantNagar - 1 Birth

(c) For dated 21/11- From Rudrapur City to Lucknow - 2 Births

(d) For dated 23/11- from Aishbagh, Lucknow to Pantnagar-1 Birth

The booking clerk instead of booking required no. of births for the above (a) 2 (b) 1 (c) 2 (d) 1 = 6 nos of birth, booked 8 no.births. When my person came back with the tickets this descrepancy was noticed by me. As I incurred a financial loss of Rs.364/-, therefore I immediately rushed to Reservation Counter. The same booking clerk was present on the counter. When I brought the descrepancy to his notice and requested him to return the excess amount by modifying the tickets as filled- up by me in the Reservation Forms, he asked me to get cancelled the extra 2 tickets issued by him. I did not agree to it and argued with him that why shall I bear the Cancellation Charges due to his fault. He did not agree at all and finally I was constrained to tell him that in case he does not modify the tickets at his end, I will complain to the Higher Authorities of Railways, against which he said " You go to Railway Minister. Mera woh bhi kuch nahin bigad sakta hai" Finally I had no option except to leave the Reservation Counter.

I am bringing the matter to your kind notice with a request to please arrange for the refund of Rs. 364/- to me charged by the Railways due to the fault of Reservation Clerk at Rudrapur City.

The PNR No of tickets are as following serial wise:

(a) 215-2754046

(b) 245-3218834

(c) 261-5494701

(d) 225-3143399

Thanking you.

Yours sincerely,

Hem Chandra Pandey

Address: HIG 9 Avas Vikas

Rudrapur, Distt. Udham Singh Nagar (Uttarakhand)

Pin code-263153

Tel. No. 05944-242452 Mobile- 09412091595

Company: Indian Railway
Country: India

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