Dear sir,
I have not received any communication from your end till date even after my reminder. I once again request you to please expedite the reply.
REGARDS,
H.C.Pandey
Note: Forwarded message attached
-- Original Message --
From: "H.C. Pandey"
To: "reservation. Delhi"
Subject: Fwd: Issuing of not- sought railway tickets by Rudrapur city Reservation clerk
Dear sir,
I regret that i have not received your reply till date. Kindly expedite.
H.C.Pandey
Note: Forwarded message attached
-- Original Message --
From: "H.C. Pandey"
To: reservation. [email protected]
Subject: Issuing of not- sought railway tickets by Rudrapur city Reservation clerk
H.C.Pandey
Sr. Manager (Projects/Quality/Maintenance)
C.F.P./ B.H.E.L., Rudrapur-263153
Distt. Udham Singh Nagar (Uttarakhand)
Tel. No.05944-241400, 09412091595 (M)
Fax No. 05944-243605
Dear sir,
I have to bring to your kind notice that I sent my person to Rudrapur City Reservation Counter on 3/10/08 with the duly filled-up Reservation forms by me for my family's forthcoming train journeys by II sleeper as detailed below:
(a) For dated 14/11- from Rudrapur City to Lucknow - 2 Births
(b) For dated 16/11- from Aishbagh, Lucknow to PantNagar - 1 Birth
(c) For dated 21/11- From Rudrapur City to Lucknow - 2 Births
(d) For dated 23/11- from Aishbagh, Lucknow to Pantnagar-1 Birth
The booking clerk instead of booking required no. of births for the above (a) 2 (b) 1 (c) 2 (d) 1 = 6 nos of birth, booked 8 no.births. When my person came back with the tickets this descrepancy was noticed by me. As I incurred a financial loss of Rs.364/-, therefore I immediately rushed to Reservation Counter. The same booking clerk was present on the counter. When I brought the descrepancy to his notice and requested him to return the excess amount by modifying the tickets as filled- up by me in the Reservation Forms, he asked me to get cancelled the extra 2 tickets issued by him. I did not agree to it and argued with him that why shall I bear the Cancellation Charges due to his fault. He did not agree at all and finally I was constrained to tell him that in case he does not modify the tickets at his end, I will complain to the Higher Authorities of Railways, against which he said " You go to Railway Minister. Mera woh bhi kuch nahin bigad sakta hai" Finally I had no option except to leave the Reservation Counter.
I am bringing the matter to your kind notice with a request to please arrange for the refund of Rs. 364/- to me charged by the Railways due to the fault of Reservation Clerk at Rudrapur City.
The PNR No of tickets are as following serial wise:
(a) 215-2754046
(b) 245-3218834
(c) 261-5494701
(d) 225-3143399
Thanking you.
Yours sincerely,
Hem Chandra Pandey
Address: HIG 9 Avas Vikas
Rudrapur, Distt. Udham Singh Nagar (Uttarakhand)
Pin code-263153
Tel. No. 05944-242452 Mobile- 09412091595
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