Indian Railway Catering And Tourism Corporation LTD
Refund of fair of E-Ticket booked Through IRCTC Internet System Not Reecived

Dear sir,

I am Chetan Dalal, I have booked e- tickets on 28/5 from Puri

junction to Bina junction for date 5/7 via train UTKAL EXPRESS,

Train no. 8477, PNR No. 6413449334, Transaction id 0050105266.

As that train was CANCELLED, I have already sended you mail dated 13

July for cancellation of that tickets and refund of money

(Reference no IRCTC/ERTD//Refunds/E-ticket/418433/NR).. Also I

have talked with your customer care executive on no. 011-23340000

regarding the same and it was told that according to process it will

get refund within 90days. I have made contact to TDR department

011-23345900 according to them they will send a letter for the same

but still I have not received any letter from them.. It is almost 4

months gone but still my money is not credited to my account. Nor any

information regarding the issue is given to me.

As I have already reminded you thrice by mail so please look after the

matter and credit my amount to my a/c no. within 7 days with inertest.

Other wise I will be forced to move to consumer court for the same.

Thanks and regards,

Chetan Dalal

673, katju nagar

Ratlam

Mob 99931-94764

My E -Mail :- Chetans204@gmail.com

Company: Indian Railway Catering And Tourism Corporation LTD
Country: India

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