Indian Railway Reservation Office - Phagwara, Punjab
Do not return small change after tickets

I have suffered many a times in Phagwara, Punjab Railway Reservation counters where they do not return balance - small change like 1 or 2 Rupee even sometimes it goes upto 7 Rupee. If you want it then you have to ask for three four times. It happens with everyone and it becomes their duty to return the change and if they dont have they should ask for it to the customer but straight way they go for the next customer without giving the balance. I think they are paid for their services and not they should collect small money from us.

I want strict action to be taken against it as not only in this area, even in many of the shops things are being charged more than the retail price mentioned on it. Cold drinks are the main focus which is being charged more everywhere in Punjab and the reason being said is that they take the cooling charge.

I don't know why this type of corruption is here in Punjab as my born and brought up is from Kolkata and I never found this type of happenning over there.

I just wanted the matter to be focussed so that corrective measures could be taken.

Thanks and Regards

Company: Indian Railway Reservation Office - Phagwara, Punjab
Country: India

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