Indian Railways
Inadequacy of ticket counters at Gaya (Bihar) causing immense hardships for the passengers

Indian Railways has provided very few ticket counters at Gaya (Bihar) Railway station which always creates a situation at the ticket counters like obtaining ticket of first show of Hindi cinema Sholey and very congenial for the pick pocketers. today i struggled for hour to get the ticket but could not succeed, then i took platform ticket and went to catch superfast express, contacted theTTE of the train who said you will have to pay 250/ penalty for getting ticket, then i decided not to take that train and then went and lodged a written complaint at the platform no.1. i even tried to get ticket from the railway colony side ticket counter but the person placed at the counter drove all the persons from the counter swaying a stick in their hands over the persons in queue saying that the counter is to be closed, it was really very inhuman for the passengers craving for the ticket. i am shocked by the treatment railway is meeting to its customers.

Company: Indian Railways
Country: India

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