Indian Railways
Lack of management due to which we missed our train

Respected sir,

I, Deepanshu Sharma, was travelling from nizamuddin station to gwalior with my 2 friends Varun agarwal and Dinesh tomar on 24th of october on a reserved ticket (PNR No : 2365539521, Transaction ID: 0153692405, Train No. & Name: 1058/ASR DR EXPRESS) we reached the statin at 2030hours. The screens at the station displayed all the time that the train will arrive on 2123hrs on platform no. 4 . so we waited at platform no.4 but the train came at platform no. 6 and departed from there with screens still showing platform 4. we went to enquiry room but no one was there. we went to all the offices there and asked for complaint book but no one gave us complaint book. they said us to go by dakshin express at 2250hours after taking a new ticket and said that reserved ticket is of no use. so we took a new ticket and go to general bougie but there was no place there even to stand. so we went to reserved bougie in S7 but there wan no place there too. we completed our journey of 6 hours standing in the night. we were very much tired and were not able to go to hospital for clinical postings on the next day (we are final year medical students in g.r.medical college in gwalior). so we also cost our studies for the next day as every day in final year is very important for studies.(we are paying fees to our college. so it cost us studies as well as money. )

So we suffered because of their fault.we were very much tired physically and mentally.

So we want Rs.50000 as compensation for the physical and mental torture we faced that night and for the loss of studies the next day as we expected convenience from railways after reservation.

Please enquire in this case. The ticket details are here..

Transaction ID: 0153692405 PNR No : 2365539521

Train No. & Name: 1058/ASR DR EXPRESS Date of Journey:24-Oct

Class: SL Date of Booking:24-Oct 03:43:42 PM Date of Boarding:24-Oct

From: H NIZAMUDDIN (NZM) To: GWALIOR (GWL) Distance: 0306 KM

Boarding: H NIZAMUDDIN (NZM) Resv Upto: GWALIOR (GWL) Quota: General

Scheduled Departure: 21:10* Total Fare: Rs 465.00 Adult: 3 Child: 0

*Departure time printed on the ERS is liable to change. New time table from 01-11

SNO. Name Age Sex Booking Status/Current Status/ Coach No/ Seat No

1.

DEEAPNSHU SHARMA

22

Male

RLWL 344/S1, 72/ / 0000/

2.

VARUN K AGARWAL

23

Male

RLWL 345/S2, 22/ / 0000/

3.

DINESH TOMAR

24

Male

RLWL 346/S2, 24/ / 0000/

FROM-

Deepanshu Sharma

Gwalior

ph-9584276348

email- drdeepanshu@gmail.com

Company: Indian Railways
Country: India

  <     >