Indian Railway - Southern
Harrasement

This is the complaint againts the Booking Clerk Mr. AzaguMani, Passenger Reservation Booking counter at Kodaikanal.

I went to reservation counter and first greeted him with due respect and submitted a neatly written reservation form with station code.

He throwed on my face and asked me to write full station name, not the station code. I smiled and obeyed his order and wrote another form and gave it to him.

He shouted at me saying that just for 345 KM (from KQN to JTJ) you are making a reservation. You are not a passenger and he cursed his job that for passenger like me he has to do reservation and use a computer. He advised me to go in general coach. I slowly explained him it is 7 hours travel that too during night time and I am with two daughters. After much difficulty I had to hear a lot of uncultured and uncivilized words from him and on repeated request he made reservation and gave the ticket. I was very much ashamed by his treatment infront of my wife and two children.

I work as a Lecturer and I know the rules of railway. He treated me like this, then I wonder how he would treat with other fellow passengers who seek help in knowing train name, station code etc.

I strongly object the existence of such people who sitting in a responsible place and treating other public so illy.

I request the authorities to take severe action againt Mr. Azagumani, Booking clerk at Kodaikanal reservation counter. I am prepared to appear before an enquiry if needed.

Thanking you in anticipation.

H.FaheemAhmed

35/16 Neeli Field Mosque Street,

AMBUR-635802

Tamil Nadu.

Phone : 9442144378

Company: Indian Railway - Southern
Country: India

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