India Today Book Club
Non-receipt of goods and free gift
- 03-03-2009
- 343
I have ordred on Sept 22 (Order No. MITBC-WEB-0854743) and fully paid the amount of Rs.2499.00 which has been confirmed by the company and the bank credit card statement. The product 16CD Pack SAAZ and the free gift 2 nights-3 day vacation for a couple, have not yet been received. I have called the company and sent e-mails a dozen of times during this period. I have been each time assured by the company of despath of the materials along with the details of claiming the free gift in two weeks time. This is going on for more than FIVE months. However, I have received the second free gift of a pair of Reebok shoes which is also a part of he same above order. It is painful to chase such an reputed company to receive the supply even after full payment. Hope some one in the company looks into this type of serious lapses.
Company: India Today Book Club
Country: India