India Today Book Club
Non delivery of booked items

Sir/Madam,

I had booked ‘SHOE WATCH’ with India Today, Living Media shopping on 22nd Feb’09.

Amount of Rs 1699/- was paid by me through my HDFC Credit Card, statement of my HDFC card has been forwarded to them for reference.

But

1. Till date items have not been delivered.

2. Payment has been released to Living Media (India Today) on 22nd Feb’09.

3. Booking no. is not available with me. I have misplaced that.

a. I have tried to contact customer care, but they do not have any record.

b. I gave them date of booking, my HDFC card no. through which payment was deducted, my mobile no. with which items were booked, BUT they donot know except for booking no.

c. Then I mailed at ‘response@indiatodaybookclub.com’ my details on 13th Apr'09.

d. They asked me certain details like payment dfetails etc vide their mail dtd 17th Apr'09 & 21st Apr'09, which I have supplied vide my mail dtd. 20th Apr, 21st Apr. Last mail from them I received on 26th Apr 09 stating that they are looking into the matter. But after that I have not received any information from them inspite of my mail dtd 14th May'09 & 27th May'09.

Please help me.

Thanks

Lalit Kuma

Company: India Today Book Club
Country: India

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