India Today Book Club
Received a Short Shipment

I want to complaint about the un-ethical practices and services provided by India Today Book Club.

I received a shipment against Invoice No: ORA090035700 against order no: OGA090036852 on 29/05/09 for which. I had paid Rs. 2, 996/- on 12/05/09.

Pls find attached herewith is my ICICI Credit card statement which shows that Rs. 2, 996/- were charged to me twice on 11/05.0 and 12/05/09.

Out of this I confirm the receipt of material for payment made on 11/05/09 .But for the payment made on 12/05/09, I have received only 1 Nos of Benetton Watch and 1 Nos of Benetton Sunglasses where as I have paid for 2 Nos each.

Also the surprising thing is your invoice (Copy Attached) mentions 2 Nos each and the Box contained only 1 Nos each. Even the box was not tampered or damaged any way.

When contacted the call center, I am always informed that there is a short shipment from their side and will be despatched in a weeks time. But this is only a story and also I have not received any feedback inspite of several emails to feedback@indiatodaybookclub.com.

Request for your valuable intervention and support to resolve this issue.

Thanks and Regards

Mahesh M.Karande

Company: India Today Book Club
Country: India

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