India Today Book Club
Loose talk by customer care executive and denying of claim irresponsible behaviou

After lodging my complaint on this site i got a reply from them n they gave me a new password now i was trying to cliam my gift than they gave a link to register the voucher no.for getting booking form due to some problems that booking form was not opened than i agin tried for getting booking form i called at india today help line 011-40502424 i talked to MR> SUNIL he was so irresponsible in talking and he denied that u cant claim gift now i told him that i hav not claimed gift yet i just registerd my voucher number but he told me to talk to premier sales and he asked my itbc number may be now he ll misuse it. i want my booking form so that i can claim my gift and pls reply whether we bought it from premier sales to whom we should ask we bought it from india today they people are highly irresponsible that they were so keen to sell product that they caled 5-7 times a day but after selling they are giving number of others

Company: India Today Book Club
Country: India

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