India Today Book Club
Non receipt of items booked

I have booked Reebock Summer Kit on 23 Mar 09 and the booking ID is 110015904. At the time of booking I was informed that the consignment will be delivered within 21 days. Repeated request have been made on the toll free no on which the item was booked ie 18001024242. Every time I get a standard reply that the item will be delivered in next 10 days. 90 days have passed and I am yet to receive the legitamate item for which payment has been made and item not yet received. customers should not be taken for granted by these type of advertisement and company. There should be some provision to go to consumer court and claim compensation for firstly not delivering the items in time secondly wasting so much time and money calling the office of india today club. In spite of such a dismal performance the company is still sending the SMS for more offers. If the items are not delivered to me in next 10 days I shall be compelled to take legal course od action as last resort.

Company: India Today Book Club
Country: India

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