India Today Book Club
Non delivery of Reebok shoes etc

INDIA TODAY BOOK CLUB REFERENCE NO. ITBC 09843967

I have to advise that I had received an email from India Today Book Club that they were offering Reebok shoes, Reebok Tracksuit, Reebok Bag and a towel for an offer price of Rs.2, 998/- shipping charges of Rs.200/=. I had therefore indented for the same and an amount of Rs.3, 198/- was paid to them through net banking on 28.1.2009. I subsequently received the items but they were of a different size. I therefore took up the matter with India Today Book Club who advised me to return the same. I therefore returned the same on 10.2.2009 through Speed Post vide their docket no. SP EM 249293367 IN. Subsequently, I phoned them a number of times but every time I was told that the complaint has been forwarded to the relative department for disposal and that the items will be sent to me shortly. Even after a lapse of 7 months, I have still not received the items I had asked for and that too even after they are in receipt of the full payment, I have also written two registered A.D. letters on 22.06.2009 and 15.07.2009 addressed to the Manager, Customer Relations and Mr. Nitin Sawhney, Business Head, India Today Book Club, but I have not received the reply thereto so far.

I shall be glad if you will kindly arrange to take up the matter with India Today Book Club to either send me the Reebok Shoes of size 9 and track suit of large size or refund back the amount of Rs.3, 198/- which was paid by me on 28.1.2009.

Your action in the matter will be highly appreciated.

Yours faithfully,

Naushad Shaikh,

3/83, Parag CHS,

Behind PPF,

Bandra (East),

Mumbai 400 051.

Mob: 09892160364

Company: India Today Book Club
Country: India

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