India Today Book Club
Non delivery of fitness kit
- 07-27-2009
- 270
My order number 7770027070 on 13th june 09 is still undelivered inspite of continously following with them. enclosed below is the details of the correspondence done with them.
Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that we have forwarded your complain to our concern department. We request you that kindly wait for some days. You will receive the same soon.
Please note your Membership number ITBC0945189 for your future references.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424 or 1800 1024242 toll free, 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Amit Kumar
Executive Relations
India Today Book Club
From: Pramod. Prasannan@relianceada.com [mailto: Pramod. Prasannan@relianceada.com]
Sent: Tuesday, July 21 5:37 PM
To: response (ITBC)
Subject: RE: Order no.7770027070 dt: 13th june
IT IS ALMOST A MONTH AND I AM YET TO RECEIVE MY CONSIGNMENTS WHICH HAS BEEN CHARGED TO MY ACCOUNT. EVEN IF A PERSON CARRYS THE PACKET BY ROAD IT WOULD HAVE REACHED AT MY ADDRESS... UR ASSURANCE ARE NOT ENOUGH.
PL DO NOT FOOL AROUND. CONFIRM BACK IMMEDIATELY ON THE STATUS OF MY SHIPMENT.
REGRDS
PRAMOD PRASANNAN
Reliance Mobile - India's No. 1 Network is also "India's Most Trusted Service Brand"
Brand Equity 2009 Survey by The Economic Times
Response
11-07-09 05:06 AM
To
cc
Subject
RE: Order no.7770027070 dt: 13th june
Dear Member,
We thank you for your mail to us.
With reference to your mail we would like to inform you that your order has been dispatched from our end under the consignment number- ED695747931IN through SPEEDPOST courier on 17-JUN. Kindly expect the delivery in 3 to 4 week from the date of dispatch. If you will not receive your order in the given time frame kindly get back to us.
Kindly refer your membership number- ITBC0945189 for your future references.
We value our customer and trust that you enjoy our products.
Your valuable association with the India Today Book Club means a lot to us.
Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number (011-40502424 or 1800 1024242 toll free, 9:30 AM TO 6:30 PM, and all 7 days)
Warm Regards,
Amit Kumar
Executive Relations
India Today Book Club
From: Pramod. Prasannan@relianceada.com [mailto: Pramod. Prasannan@relianceada.com]
Sent: Friday, July 10 6:00 PM
To: response (ITBC)
Subject: RE: Order no.7770027070 dt: 13th june
That was only for a pair of reebok socks nothing else. refer your invoce no GFA090000116 Invoice date 20 jun 09. WHAT ABOUT THE BALANCE MATERIAL (track suit, shoes, bag, towel etc)
Please confirm back when the same is being sent.
regards
Pramod Prasannan
Response
10-07-09 05:51 PM
To
cc
Subject
RE: Order no.7770027070 dt: 13th june
Company: India Today Book Club
Country: India