India Today Book Club
Cancellation of Holiday Stay Vouche
- 08-03-2009
- 146
I had opted to avail the Holiday Stay Voucher that was offered via a telephonic conversation. I took the offer ONLY because India Today was the company offering it. Now I really regret taking this decision and want to warn everyone here that PLEASE AVOID any promotion sponsored by India Today or India Today Book Club. It is indeed shameful that such a reputed firm with such a glorious past has lowered their standard to such appalling levels that have now resorted to cheating and fraud! I am now seriously considering cancelling my India Today subscription as well as propagate this message via print and web media.
The story unfolds as below:
I got the invoice# ORA090052741 dated 11-June, along with a request to forward the same to M/s Premier Sales Promotions Pvt. Ltd for availing the Holiday Stay Vouchers. Accordingly I had forwarded the same immediately and they promptly deducted Rs. 5943 from my card. But despite contacting them over telephone at their number 080-40554850 and reminder dated 10-July I am yet to recieve the voucher from them. In fact despite trying several times over phone I coud not get the an opportunity to talk to anyone. In addition they have a PO Box number for correspondence which makes sending Registered A/D communication impossible. Maybe that is the idea behind this fraud!
Other relevant details of the Invoice are:
Invoice Number: ORA090052741
Order Number: OGA090053693
Membership Number: ITBC0943411
Invoice and Order Date: 11-June
I contacted then via email and wanted to cancel my voucher and get refund. I was given a toll free number that did not work and also a Delhi landline number (011-40502424). I got through at the landline number and in turn was directed to another forum- an email id to contact (feedback@bigcity.in)! I was assured that they would respond immediately and refund the amount. But guess what? No response!
All this running and chasing around has convinced me that it is a scam and a test of your resolve and patience and maybe many of us will get frustrates and let go and these crooks get away with it!
I checked this site and found that someone at least takes the trouble to respond and say that the issue has been taken care of so am trying my luck here! :-)
Company: India Today Book Club
Country: India