Indiatodaybookclub
Product Not Received

Hi,

I had ordered for a product from India Today Book Club and the order no. is TELESALES/0GA090037592.

It costed me Rs.2198 and I had paid this amount on 24th April using my Credit Card.

Though they have received this amount, they are still to deliver me this consignment.

My below attempts have not yielded any results as yet:

1. Telephonic converation with Mr. Mukul on 15th June reference No. 133302 and it was informed that consignment was sent on 2nd May 09 by Dart mail consignment No.55914433. But there is no record of that it is delivered to the customer nor it was sent back to India Today Book club.

It was confirmed that they are arranging to send again and the consignment which would reach us in 15 days. However, till date we have not received the consignment.

2. Today (24th Aug '09) again we talked over phone to Mr. Ashutosh Kumar, refer No.183111. He confirmed that delivery record is showing that consignment has not reached us. And assured yet again said that in 72 hours they will redeliver the consignment.

Please read the attached document for the mail details.

Kindly let me know if I can receive any kind of help in this regard.

Thanks & Regards,

Shivaram.

9663366995.

Company: Indiatodaybookclub
Country: India

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