India Today Book Club
Online Complaints

I (membership no. ITBC097558) had ordered for a set of four books, which I received through Invoice no. ORA090065217, Order No. OGA090066580, dated 31st July. However, I did not receive the free Reebok Watch, which was promised in emails and SMS. I complained about it through email. Initially they said that I have to enter the unique code and email id at another site. But that unique code never existed in the bill that I received. Despite sending 4-5 emails they did not send me the unique code. After replying a couple of times, they did not have even courtesy to reply and apprise me the latest developments. Yesterday I talked to them over phone got the unique code. But that site was not working yesterday. After I called them about this, they asked me to redo this after few hours. But still it does not work. I have spent more than Rs. 200 over phone for talking to them and sent about 8-10 emails. But I cannot imagine why a company like India Today can fall to such a level to cheat the people. I shall advise all the people to refrain from such buying for free gifts. Probably by cheating certain percent of people they are making up for such free gifts.

Company: India Today Book Club
Country: India

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