India Today Book Club
Promo website not available

I had placed an order for Complete History of the World Book, which promised Free Reebok Wrist watch & and a free air fare coupon worth INR 7, 000 by paying a price of INR 2, 199 (incl. INR 199 for handling). I have received the book and the wrist watch on 29 Aug 09. As instructed earlier, the Coupon redemption code has to be keyed in the website www.bookstoday.in/promos.htm (as mentioned by Ms. Sushma, sales representative, India Today Books Club when I called on 31 Aug 09 at 1045 Hrs IST). But to my surprise the said site does not exist. I also tried again calling the customer care twice, but no one responded. When the remittance was already credited to India Today Book Club, why am I unable to fetch the site. In this scenario, if you are not able to log on to the site, one is sure to loose the holiday voucher. This simply seems to be an eyewash. There are already 2, 463 complaints against this company. Has the company ever thought how this in turn going to affect the reputation of the company? It's one kind of cheating.

You are requested to look into the matter on priority basis, otherwise the matter will be put forward to Consumer Forum, media coverage and definately it's going to affect the reputation.

Company: India Today Book Club
Country: India

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