India Today Book Club
Non Receipt of Product after the payment

Hello,

I had made an online purchase with ITBC worth Rs. 2298 by my credit card. The product range had Reebok Kit with various scheme. The payment was done on 28th August and we were assured from ITBC that we would receive our products within 15 days after the payment is done but till date, we have not received anything from them. They also have lame replies all the time we mail them. We are sick and tired of their lame excuses.

My membership ID is ITBC09936414 and Order no is M-COMMERECE/0GA090072371. Its been almost 2 months now and I think we have fallen into a fraud scheme. Also the customer service numbers, they have provided are also fraud. As the toll free number (1800-10-24242) is of ICICI bank and no one answers on the number (011-40502424).

You are requested to look into this matter and take appropriate action against the company.

Regards

Naresh Kr. Agarwal

Company: India Today Book Club
Country: India

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