India Today Book Club
Free gift confirmation not recieved

Dear Sir,

I have seen your message on consumer complaints that my complaint dt 26-10-09 has been resolved but its still not resolved. Pls find my last mail transaction with your response for which I am awaiting reply.

Pls do needful.

Hi Jagriti,

Thanks for your response, can you pls tell me what this unique activation code is.

Also I would need details what all free gifts I am eligible for my ID “440004229”.

Would like to have all this details in mail. Pls treat this matter on priority as I had booked my Order back in Aug-09.

Thanks,

Chandan Shirbhayye

Asst. Manager - Tupperware India Pvt Ltd|

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From: Response [mailto: response@indiatodaybookclub.com]

Sent: 28/10 1:38 PM

To: Shirbhayye, Chandan

Subject: RE: Reg - ITBC Travel Offer

Dear Member,

We apologize for the inconvenience caused to you.

In this regard, we would like to inform you that due to some technical problem your unique code is not activated. Kindly provide us 48 hour's time to activate your unique code and you can retry after 48 hour's.

We assure to provide you with best service always.

For further queries, please feel free to call us on our Helpline Number (011-40502424 or, 9:30 AM TO 6:30 PM, all 7 days)

Thanks & Regards,

Jagriti

India Today Book Club

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From: Shirbhayye, Chandan [mailto: ChandanShirbhayye@Tupperware.com]

Sent: Monday, October 26 6:13 PM

To: Shirbhayye, Chandan; Baljeet; Poonam sanghh’a office; Sunil Raina; response (ITBC)

Cc: Feedback; Chandan Shirbhayye

Subject: RE: Reg - ITBC Travel Offer

Dear Sir,

I had called 011- 110044755 & lodged my complaint on FREE GIFT of my booking ID “440004229”. It was told that my issue will be resolved in 7 days but till date I have not received any mail or call from your customer care.

Pls look into this matter on priority.

Thanks,

Chandan Shirbhayye

Asst. Manager - Tupperware India Pvt Ltd|

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From: Shirbhayye, Chandan

Sent: 16/10 11:04 AM

To: 'Baljeet@intoday.com'; 'psanghhsoffice@intoday.com'; 'sunil.raina@intoday.com'

Cc: 'feedback@indiatodaybookclub.com'; 'Chandan Shirbhayye'

Subject: Reg - ITBC Travel Offer

Dear Sir,

I had subscribed for attached offer on 30-July & My Booking ID is “440004229”.

Now I want to avail this offer, can you pls advice your customer Care so that I can take necessary details from you.

Also till date I have not received any formal document from you regarding my subscription, pls do the needful.

Im very sorry if this mail is addressed to unconcerned person, in that case pls let me know the right person mail ID.

Thanks,

Chandan Shirbhayye

Asst. Manager - Tupperware India Pvt Ltd|

Mob: 91-96905 56789|Tel: 91-135-6541902 / 6541798 |

chandanshirbhayye@tupperware.com |

Company: India Today Book Club
Country: India

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