India Today Book Club
Online Complaint

This is to bring to your notice that I had placed an order with ‘Today shop’ on 19/10 (Order NO -7770064975) via phone (Executive Mr. Srikanth) for a Samsung S5233 touch screen mobile phone (transaction amount Rs. 9498). I was assured that the order would be delivered within 2 weeks from the order date and till date I have not received any details from your team regarding my order, every time I tried to call the customer care either the lines were busy or they gave me a wrong commitment regarding the delivery. I am still trying to contact the customer care an I notice that your servers are going for up gradation and that they are not able to check my order status till next week. I am kindly requesting you to please look into this matter on priority basis and help me get my order at the earliest or atleast confirm me a date on what i can expect my consignment, on failing will have to file a case against the firm at lokadalat. please be prepared to face the consequences as this will be a final warning from my side.

Company: India Today Book Club
Country: India

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