India Today Book Club
Complimentary gift not received, misbehaviou by tele calling and customer care excecutives

I joined the India today book club on 30-aug-09 (invoice date) and payed a total of Rs. 2598, where in which i was subject to get 12 books, a holiday voucher and return air ticket voucher.

It has been more than 3 months but i am have not recieved the holiday voucher, air ticket voucher.

I tried to activate the same though there website but everytime i tried doing it, either website is temporarily unavailable and at times it is under service.

Before becoming the member, i got more than 20 calls from there side and since last three months i have called for more than 20 times to there customer care no. and have put acrossed more tha 20 mails but there executives have misbehaved with me and have even told that " to kya huya agar aapko complimentory gifts nahi mille, books to mill gayi naa".{ what happened that you didnt got the complimentory gifts, you have got the books}

Membership No. - ITBC09101999

Invoice date - 30 August

Please advice me on the same.

Rohit Khambra

Company: India Today Book Club
Country: India

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