India Today Book Club
Wilful Misrepresentation & Wrong Promises

Dear India Today Book Club,

Please do not give wrong and misleading statements that my complain has been resolved. You have only provided me a new voucher number. That is not the same thing as what you promised to deliver i.e a free holiday package.

With the complete lack of character that ITBC has shown so far, I am very much sure that there will continue to be obstacles in each & every step in actually redeeming the voucher.

I am certain that this is very much planned & organized racket. Only those customers who go all the way to filing a consumer complaint at each step will get the free gift. That will be, maybe one in a thousand customer and all the other 999 customers will just get fed-up and give up. That is what your business plan seems to be.

Well, ITBC... you are in for a surprise. I fully intend to go all the way till I actually receive the free gift. I will not withdraw my complain and will continue to file complain with consumer forum at each step till I finally get my right.

Regards,

Kuldeep Singh

Company: India Today Book Club
Country: India

  <     >