India Today Book Club
NOn receipt of order booked 22 days back

On 17-JUl-10, I was approached by LIving media India today book club informing that I have won a prize of 5 lacs jewellery gift vouchers for which need to buy some products. I was then told about various products I need to buy and hence I choosed a projector and home theatre by paying 25798/- (Ord # 880137049) through online credit card payment. Also I was asked to make another purchase of 5980/- (Ord # 880137050) to make the entire scheme valid. I did so. post which another call came after couple of days asking me to do a requirement purchase to validate the previous purchases / scheme. I had no option to go for this as have already paid a lumpsum amount. I paid Rs.4998/- (Ord # 880140635) for a requirement purchase and was told that no more purchase to be done (As per executive Abhimanyu).

To my surpirse I have received the two orders for low value (5980/- and 4998/-) but not the higher value order nor the gift vouchers for 5 lacs as promised.

On 3-Aug-10, I got another call stating that my order is under stay as I have won another prize for 1 lac and need to purchase another product for Rs.15000/-. This is shocking as I refused to take the order and the executive then said this is must to clear the previous product.

Finally with so much argument, I had even said I do not want the gift etc, let me have the product for which I have already made the payment. OR refund me the money as this was not the criteria told me. You go on adding a gift and ask me to purchase some additional product which I am not in fav of / not required.

The executive (did not disclose his name) ensured me of calling in next 10 minutes and confirming about the delivery of the product I have already paid for. But till date neither the phone call came nor the product.

Company: India Today Book Club
Country: India

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