India today book club/ Reebok fitness kit
I have not found my orderd " Reebok Fitness Kit"

Hi

PLz solve this issue . i humbly requesting u. I have purcahsed a reebok Kit From India today book club. I have made all the payments by my credit card . i have not found my "reebok fitness kit" yet know.

I have purchased a "Reebok fitness kit " From India today book club on the 6th feb 09. i have made all the payments from my credit card. but i have not found that product within their time limit of 21 days . after some days some one from india today book club called me and told me that our system is not showing your credit card details. So plz mail us your credit card statement. On that time i don't have my credit card statement. so i mailed that statement on the 3rd march 09.

But on the 7th mar 09 have got an sms from india today book club that We have send your product by "CASH ON DELIVERY". It means you can pay when you get this product. On 8th mar ahve got that cash on delivery parcel and i refused that bcz i already paid the money bey credit card.

After that i have called the India today book club customer care But they are not having any answer.

I have called around 100 times to the customer care executicves. but they r not able to solve my problem. Plzz give me any solution

I have so many times make the complaint in their customer care executives. I don't know why they r not doing anything. I have so many complaint no. but they all r west

I don't know why r they delaying me and putting the silly resions. I think your systems r not updated properly. I just listing you the resions you people gave me

1.The call center executive told me thet we our system is not showing ur credit card details.

2. Sometimes they told me that we have send you the cash on delivery courier and untill that is not back by the courier comapny we r not able to give you "Roobok Kit ". i have not taken that courier bcz i already paid the money to ur company and he is asking for money.

3. Somtimes you people told me that we don't have stoke.

4. somtimes they told me that the email department is not update them about the sitaution. i don't know why ur all department are not consulting each other.

and so many...

Plzz help me...

Company: India today book club/ Reebok fitness kit
Country: India

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