India Today Book Club
Problem with swatch watch

I purchased a SWATCH WATCH from India today book club with the details as below:

Order ID :- MITBC-WEB-22093477

Order no.:- INTERNET/0GA090029189

However, the upper dial of the watch lost in the same day. I enquired various swatch service centers at Bangalore, each of them are saying that swatch does not provide the spare parts individually for its watches, therefore you need to replace the watch from where you have purchased.

I called the customer care number of indiatoday book club (011-40502424), but they are saying that the watch can not be replaced.

i am not sure what to do.

Also please consider the fact that I have invested 2150/- and can not wear the watch even for 1 hour.

Company: India Today Book Club
Country: India

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