Individual
OVER CHARGES OF BRAODBAND TARRIF

I am Reliance broadband user. I have received my bill for Rs.649.19 for the month of October which is excess. They have levied Rs.25 on account of delay charges which is quite a mental tension to a customer. I have paid at their collection centre on 12/10 and they have shown it received on 21/10 which itself speaks wrong doing on the part of either by collection centre or Reliance personnel. Secondly they have made a charges of Rs.16.50 for the charges on account of STD made at Himachal/Punjab Nos. This is again highness on the part of billing section. When STD is not available on my phone how they can make charges for the use of STD.Secondly for their local charges disclosure they are demanding additional charges which is against the TRAI rules. May I request some competent authority to interven in the matter and correct my Bill. M.L.SHARMA, 9899521068, REL. A/C NO.100112260278

Company: Individual
Country: India

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