Inox Movies
INOX movie ticket booking issue Credit Card charged without booking

I tried to book 2 tickets on Wednesday, 6th Jan for the movie Avatar for Sunday 10th Jan at INOX Jayanagar, Bangalore. While I confirmed the booking using my Citibank MasterCard, I did not get any confirmation. The final page gave the error message "Object reference not set to an instance of an object".

I called Citibank and they confirmed the transaction of Rs 330/- with the reference number: 061865.

I tried to call the inox number 41128888 numerous times, but it is busy constantly.

I have already sent emails to contact@inox.co.in, bangalore@inox.co.in and eticketing@inox.co.in, but they have not replied.

This is absurd customer service and I just want them to refund the money to my card.

Company: Inox Movies
Country: India

  <     >