I tried to book 2 tickets on Wednesday, 6th Jan for the movie Avatar for Sunday 10th Jan at INOX Jayanagar, Bangalore. While I confirmed the booking using my Citibank MasterCard, I did not get any confirmation. The final page gave the error message "Object reference not set to an instance of an object".
I called Citibank and they confirmed the transaction of Rs 330/- with the reference number: 061865.
I tried to call the inox number 41128888 numerous times, but it is busy constantly.
I have already sent emails to [email protected], [email protected] and [email protected], but they have not replied.
This is absurd customer service and I just want them to refund the money to my card.
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