IOCL-Indane Gas(Domestic)
Agency fails to regr. after 21 days &supplying cylinder by abnormal delay

Sirs,

Ref: Consumer No:18475

I made a complaints against M/s. Rajesh gas Agency, No.1, Roja Nagar, Madhavaram, Chennai-600060 on 02/07, 12/08 and 02/09 regarding the Non-supply of gas cylinder in-time and also not registering after 21 days for further booking. There is no response for my complaints dated 02/07 and 12/08 addressed to Chief Area Manager, IOC, Chennai-600018 which was sent by RPAD.

ON 02/09 I personally contact the Area Manager customer care service and submit my complaints.

I have contact the agency on 29/09 for booking gas cylinder the date of supply of gas cylinder is 08/09, the agency is refused to register and directed me to register only after 25 days i.e on 03/10 it is not known how the agency is directed me to registered after 25 days instead of 21 days violating the rules and regulations of Indian Oil Corporation.

Kindly take the necessary action against the agency for my above said dated and also direct the agency to supply the Gas Cylinder immediately without any further delay.

Awaiting your valuable reply

Thanks & Regards,

R.Santhanam

Company: IOCL-Indane Gas(Domestic)
Country: India

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