IOC LPG
Delay in gas supply

I am attached to the IOC LPG dealer M/S. Divya gas agencies at Karicode, Kollam, Kerala with distributor code 4522576 .

I had booked LPG renewals with the centralised booking point at Ernakulam after the receipt of last LPG cylider supply in August. On completion of 30 days I tried to inquire at the dealer regarding the fresh issue. The telephone of the dealer is always busy and even when I get connection there will be no reply it. As even after repeated attempts to get connection for days. It is impossible to get connection to the phone as there is only one No. available. So I had to go to their office which is far away from my residence

On enquiry I was told that our booking a month ago was not valid as I am eligible for booking only after 21 days from the date of last receipt of the last LPG cylinder. We were not aware of any such rule if any, and there was no communication on such a rule from either the dealer or from the centralised computer booking at Ernakulam.

They have then recorded a fresh booking on the date of my visit in September

Now I am without any supply of gas and my second cylinder is also empty.

Kindly do something

Company: IOC LPG
Country: India

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