Ion Exchange India Ltd
Zero B leakage

Zero B being a good product the after sales service is pathetic. Those guys at Ion Exchange doesn't care. Its a big shame.

I have also bought a Zero B for my home. But I feel disgusted in writing this just within 2 months after installation. First their installer came & installed although stage II activated carbon was broken by simply bypassing it. Upon enquiring he replied to my parents that it is false & void. He lied.

Now after some time Zero-B started leaking profusely & when a person came to fix it I realized the goof up & took the matter with their delhi office & got stage II filter repleced & fixed. Thats fine.

But thing is that leakage problem is not yet solved. Every time I complain a new person comes says that earlier guy mishandled this, now there will not be any problem & within 24 hrs it starts leaking.

Could Ion Exchange tell us whats going on. Did I made a wrong choice in buying ZeroB? Where shall I go now - to consumer court?

Hope it does not fall on deaf ears!

Please advice.

With warm regards,

Suraj

Unfortunately a Zero-B use

Company: Ion Exchange India Ltd
Country: India

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