Zero B being a good product the after sales service is pathetic. Those guys at Ion Exchange doesn't care. Its a big shame.
I have also bought a Zero B for my home. But I feel disgusted in writing this just within 2 months after installation. First their installer came & installed although stage II activated carbon was broken by simply bypassing it. Upon enquiring he replied to my parents that it is false & void. He lied.
Now after some time Zero-B started leaking profusely & when a person came to fix it I realized the goof up & took the matter with their delhi office & got stage II filter repleced & fixed. Thats fine.
But thing is that leakage problem is not yet solved. Every time I complain a new person comes says that earlier guy mishandled this, now there will not be any problem & within 24 hrs it starts leaking.
Could Ion Exchange tell us whats going on. Did I made a wrong choice in buying ZeroB? Where shall I go now - to consumer court?
Hope it does not fall on deaf ears!
Please advice.
With warm regards,
Suraj
Unfortunately a Zero-B use
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