IRCTC
Fine amount of double the ticket was lieved for not carrying the Original ID card (Duplicate was present)

Hi,

This is Udayakumar Pandurangan. I have booked tickets for my parents (who are not that very educated) from Tuticorin (TN) to Bangalore (SBC) for journey on 21/Mar on Mysore Express. My dad was is the main passenger forgot to carry the Original copy of ID card. Though he didn't have the original copy, he had the duplicate of the Drivring License, PAN card etc.

When that TTR (who behaved little rude and arrogant) wanted to check the tickets he produced the same and also produced the duplicate of the different ID cards he had. I agree that we should have carried the original ID card. But that TTR behaved rudely and demanded Rs.1026 (double the actual ticket fare for 2), which is totally insane. I need to know if this is the correct fine amount. I need to know if this is real way to behave with my parents who are totally tried to convince that it was a mistake and will carry it next time. I read in the tickets that even if you don't carry the actual ticket itself you you will be fined only Rs.50 per head

<br /br /The passenger should also carry the Electronic Reservation Slip (ERS) during the train journey failing which a penalty of Rs. 50/- will be charged by the TTE/Conductor Guard. br /br />

I paid Rs.520 for booking the tickets (online) and my parents paid a fine of Rs.1026. So totally we have paid up ~Rs.1600 (which is totally insance). I NEED JUSTICE and I need to be charged only what I should be charged. Also the TTR who has pained my parents and caused mental torture to them should be punished. So I need to escalate this issue, as well as I need to get back my money if he has charged wrongly.

Thanks,

Uday.

Company: IRCTC
Country: India

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