Irctc.co.in
Booking of non running train ticket and diducting service charge on cancalation (no service provided)

This is Mukesh Punamiya from Mumbai

I have booked ticket on 15/06, PNR number 8511911848 for H Nizamuddin (NZM) from Mumbai Central (BCT) in Train No: 2953, Name: AUG KR RAJ EXP. for person named Pratyush Rastogi and Subrat Rastogi.

Sir on 16/06 when we reached to Mumbai central station to catch the same train it was brought to our notice that train is not running i.e. cancled and is cancled from last 20 days. We asked them if it is not running on particular date hou can you book ticket for the same. They said call to IRCTC and ask for same. I tried for around one hour but i was unable to reach you as your call was continuously busy.

Sir this Incident have caused us a huge loss as we where moving to Delhi for some very important work and this business loss will make us suffer a loss

So the other option is due to your inproper system we have to move from Flight to Delhi

and so i will look for compecation for the same.

when your train is not running on a particular root how can you book ticket. and Inform for same at last movement

Company: Irctc.co.in
Country: India

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